Welcome to Liftkaro, a brand under Liftkaro Growx Private Limited, dedicated to providing you with a convenient “try and buy” shopping experience. We understand that occasionally, you may need to return a product, and we are here to assist you. Please read our Return and Refund Policy carefully to understand the process.
1. Try and Buy within 15-Minutes
- At Liftkaro, we value your satisfaction. When our delivery team arrives, you have a 15-minute window to try the product in front of our delivery personnel. You can accept or return the product during this time, and no charges will apply.
2. Return within 2 Days
- If you choose to accept the product but later decide to return it, you can do so within 2 days from the delivery date. Please note that a return shipment charge of Rs 199 will be applicable in this case.
3. Defective Product
- In the rare event that you receive a defective product during the return process, Liftkaro reserves the right to assess and address the issue accordingly.
4. Return Process
To initiate a return, please follow these steps:
- Contact our customer support at email@example.com or visit our WhatsApp over 98710-71662
- Provide your order details, including the order number and reason for return.
- Our customer support team will guide you through the return process.
5. Condition of Returned Products
- To receive a refund or replacement, please ensure that the returned product is in the same condition as it was delivered. Products returned in poor condition or visibly worn may not be eligible for a refund.
6. Refund Process
- Refunds are applicable only for prepaid orders or online payments made on our website.
- Kindly allow 7 days for the return to be processed, and the refund amount to be reflected in your bank account.
7. Non-Refundable Shipping Charges
- Please note that shipping charges are non-refundable.
8. Contact Us
For any questions or assistance regarding returns, please reach out to us at:
– Website: www.liftkaro.in
– Email: firstname.lastname@example.org
9. Cancellation Policy
- Orders can be canceled until they are dispatched from our warehouse. Once dispatched, cancellations will not be possible.
- This Return and Refund Policy is subject to change, and any updates will be posted on our website.
Thank you for choosing Liftkaro for your shopping needs. We are committed to providing you with a hassle-free and enjoyable shopping experience.