Frequently Asked Questions (FAQ's)
Ans - Liftkaro is a "Try Before You Buy" platform where customers have the option to try products before making a purchase. Simply order the products and try them at home to determine if you like them before committing to buy.
Ans - You can easily return the product with no additional charges applied.
Ans - Once you place an order, we'll deliver the product to you within the next 2 days through express delivery. Before sending the product, we'll ask for your preferred delivery time so that you can be available to try it. During the trial, you'll have a 15-minute window to inspect the product. If you like it, you can make the payment; otherwise, you can cancel it immediately without any charges.
Ans - Yes, on Cash on Delivery (COD) orders, you can order up to 3 products simultaneously for trial and choose any of the products you like. There are no extra charges for multiple products.
Ans - If you are not satisfied with the product's quality, you can return it within 2 days from the date of delivery, and no charges will be applied. Please note that for products to be eligible for return, they must be returned in the same condition as they were delivered. If the products are damaged or deteriorated, they may not be eligible for return.
Ans - We make every delivery attempt only after confirming the delivery timing with you. You can adjust it according to your availability.
Ans - No, currently, Liftkaro's "Try and Buy" service is available only in Delhi NCR, covering all regions of Delhi, including surrounding areas such as Noida, Gurgaon, Ghaziabad, and Faridabad.
Ans - No worries! Currently, all payments are made through Cash on Delivery (COD) at the time of delivery. When the delivery person arrives, you can pay with cash or through Paytm/PhonePe.
Ans - Liftkaro prioritizes top-quality products at the most affordable prices. We maintain high-quality standards, and we also provide customers with the opportunity to assess product quality by trying them on before purchasing.
Ans - Currently, all the products sold on our platform are manufactured and marketed by top Indian clothing manufacturers.
Ans - Don't worry; we're here to help. Just drop a WhatsApp message to our customer support number at 9871071662 or email us at firstname.lastname@example.org. We'll assist you with any issues or inquiries you may have.
Ans - There is no minimum order value requirement. You can try products regardless of their price.
Ans - There is no need to schedule a product for a trial. All the products ordered from the Liftkaro platform are available for trial before purchase.
Ans - If you like the product after trying it, you can make the payment on the spot, and it will be considered a purchase. There's no need to place a separate order. You can also add additional products at the time of the trial if you want.
Ans - We strive to offer a wide range of sizes for our products. For this, our executives always carry other sizes for your comfortable trial.
Ans - There are no restrictions on how many times you can use the service. You can use it as often as you like.
Ans - Currently, we primarily offer clothing for trial, but we are continuously expanding our product range. Please check our website for the latest updates on available categories.
Ans - Liftkaro's services are available to all customers without any membership fees or subscriptions. You can simply place an order and try the products.