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Frequently Asked Questions(FAQ's)

Q1 - What is Liftkaro all about?

Ans - Liftkaro is a "Try Before You Buy" platform where customers have the option to try products before making a purchase. Simply order the products and try them at home to determine if you like them before committing to buy.

Q2 - What if I don't like the product I ordered?

Ans - You can easily return the product with no additional charges applied.

Q3 - How much time is given for product trials?

Ans - Once you place an order, we'll deliver the product to you within the next 2 days through express delivery. Before sending the product, we'll ask for your preferred delivery time so that you can be available to try it. During the trial, you'll have a 15-minute window to inspect the product. If you like it, you can make the payment; otherwise, you can cancel it immediately without any charges.

Q4 - Can I order multiple products to try?

Ans - Yes, on Cash on Delivery (COD) orders, you can order up to 3 products simultaneously for trial and choose any of the products you like. There are no extra charges for multiple products.

Q5 - What if I encounter any issues with the product after trying it and making a payment?

Ans -

For orders outside Delhi, if you are dissatisfied with the product's quality, you can return it within 5 days from the date of delivery, and no charges will be applied. Please note that products eligible for return must be in the same condition as they were delivered. Damaged or deteriorated products may not be eligible for return.

For orders with a try-before-buy facility, you can only return the product at the time of trial.